Downloads

All downloads require a business email, consent, and mandatory double opt-in. No activation without confirmation link.

Product

1-pager product overview

Executive summary of CHAOS.

Security & compliance

Security overview

Least privilege, tenancy isolation, operations.

Audit & evidence

Traceability for internal audit and Microsoft true-ups.

Consent & double opt-in logging

Purposes, retention, evidence.

Evidence pack template

Structure for finance, audit, Microsoft reviews.

Why-layer & decision export

Fields, decision graph, rationale.

Audit trail schema

Event types, retention, queries.

SLA reporting template

KPIs for operations and management reviews.

Security & data residency

Regions, encryption, subprocessors overview.

BCDR & licensing notes

Failover, standby licenses, documentation.

DPIA / RoPA outline

Draft blocks for privacy teams.

Subprocessors overview

Vendors and Microsoft ecosystem.

Technical & integration

Technical architecture

Components, data flows, deployment model.

Data sources & scopes

Which Graph/M365 signals are read and why.

Microsoft Graph permission matrix

Read/write scopes per use case and policy boundaries.

CSV export field reference

Column meanings for reporting pipelines.

Integrations & webhooks

Events, security, retries.

Tenant inventory queries

Objects inventoried and refresh cadence.

API rate limits & throttling

Graph limits, backoff, monitoring.

Processes & playbooks

Process: onboarding

From invite to productive license assignment.

Process: offboarding

Revoking assignments, groups, shared resources.

Process: merger / restructuring

Tenant consolidation, SKU migration, governance.

Process: renewal & true-up

Cycles, forecast, billing evidence.

Optimization runbook

Phases from discovery to production approval.

Licensing

License matrix E3 vs. E5

Feature paths, add-ons, common misclassification.

License matrix F1 / F3

Frontline scenarios and moves to enterprise SKUs.

Microsoft 365 Copilot licensing

Prerequisites, bundle logic, cost levers.

Power Platform licensing

Capacity, environments, add-ons in M365 context.

Defender suite mapping

E5 bundles vs. point Defender SKUs.

Purview & compliance SKUs

Information protection, audit, premium features.

Entra ID P1 / P2

Conditional access, PIM, license need per scenario.

Project & Visio online

Plan 1/3, coupled vs. standalone assignment.

Exchange Online & shared mailboxes

License obligations and audit pitfalls.

Teams voice & add-ons

Calling plans, Operator Connect, combinations.

Windows 365 vs. M365

Cloud PC vs. device licenses, cost framing.

Partner & commercial

CSP & NCE commercial

Terms, commitments, partner flows.

Reseller & multi-tenancy

Scale, evidence packs, partner operations.

CHAOS — evidence templates aligned with product logic.

From the field

Scenario

Security and audit PDFs should ship quickly after double opt-in, without marketing hand-building every bundle. Version drift confuses customers.

Why (evidence layer)

Standardized evidence templates save effort because copy and metrics come from the same logic as the product. Why in documents references the same vocabulary as the tenant view.

Before/after in EUR per month (run-rate). Annual savings = difference × 12. Figures reflect typical mid-market profiles consolidated from completed optimisation programmes (anonymised, rounded); your organisation will differ by inventory and governance.

Reference profile

Total before (monthly)

€ 26,000

Total after (monthly)

€ 20,280

Savings / year

€ 68,640

Savings

22%

Δ / month:€ 5,720·Δ / year:€ 68,640

Run-rate cost: before vs. after

License mix by SKU (after)

Split by Microsoft 365 / online SKUs (after — readable)

  • Exchange Online (Plan 1)

    € 3,042 · 15.0%

  • Microsoft 365 E3

    € 7,706 · 38.0%

  • Microsoft 365 F3

    € 4,462 · 22.0%

  • Microsoft Defender for Office 365 (Plan 1)

    € 3,042 · 15.0%

  • Other online SKUs / add-ons

    € 2,028 · 10.0%

Consolidated metrics from comparable customer programmes (anonymised under GDPR, rounded). This is how finance and IT teams usually read run-rate before a live tenant connect. Your authoritative view is built in the demo with your tenant.

Screen reader summary: before, after, savings.
Total before (monthly)26000
Total after (monthly)20280
Savings / year68640