For CSP/NCE partners
In CSP, list price alone rarely wins—trust matters: why exactly this SKU, why now, which compliant alternative was rejected, and which data basis applied on that day? End-customer CFOs ask these questions more often—and expect answers that are not gut feel. CHAOS delivers that narrative and technical depth per tenant, repeatable and exportable. License advisory becomes more scalable: junior account managers can deliver the same quality as senior license architects—supported by rules, evidence and clear copy.
Partner-ready processes from assessment to renewal
You support many tenants at different maturity—from “everything E3” SMB to regulated mid-market. CHAOS lets you deliver the same quality per end customer: from first inventory through ongoing monitoring to explained changes before NCE renewal. That turns license optimisation from hero projects into a repeatable service offering with measurable output.
- Repeatable assessments as a standalone offering
- Clear tenant separation and access concepts for partner teams
- Alignment with PSA/billing/BI (project-based depth)
Fewer disputes, more upsell integrity
When customers must cut spend they need trust in the data—or the conversation ends in price dumping or relationship damage. The Why-layer shows data basis, rule version and alternatives; discussions become factual. Real upsell opportunities remain because additional need (security, compliance, collaboration) is transparently derived from signals instead of guesswork.
- Factual conversations instead of “blind savings”
- Traceable recommendations for end-customer CFO talks
- Fewer after-the-fact corrections after true-up or audit at the end customer
NCE, commitments and renewal workshops
Terms, deadlines and price changes are reality. CHAOS helps quantify multiple scenarios before renewal: how does SKU mix contribute to commitment, where is early change worthwhile vs where is stability more important? Your account teams enter workshops prepared—with charts and text from the same logic as later execution and evidence.
- Scenarios for renewal workshops and executive summaries
- Transparency on add-on dependencies and bundle overlap
- Material for partner account managers and solution architects
Multi-tenant delivery and quality assurance
Large CSPs scale by team size—which creates quality risk when methods are not unified. CHAOS is a shared technical reference: rules, tests and exports help ensure different consultants do not produce contradictory recommendations. That protects your brand and reduces escalations to partner support.
- Central blueprints with tenant-specific instantiation
- Onboarding new staff through an explainable UI
- Less dependence on lone Excel experts
CHAOS — renewals with clear scenarios instead of improvised numbers.
From the field
Scenario
A CSP partner coordinates billing cycles, NCE terms, and technical changes at the customer. Misalignment between sales and delivery creates rework costs.
Why (evidence layer)
Transparent scenarios and clear rationales stabilize renewal conversations. Why shows how commitments and downgrade paths interact—without the partner improvising.
Before/after in EUR per month (run-rate). Annual savings = difference × 12. Figures reflect typical mid-market profiles consolidated from completed optimisation programmes (anonymised, rounded); your organisation will differ by inventory and governance.
Total before (monthly)
€ 98,000
Total after (monthly)
€ 62,720
Savings / year
€ 423,360
Savings
36%
Run-rate cost: before vs. after
License mix by SKU (after)
Split by Microsoft 365 / online SKUs (after — readable)
Microsoft 365 E3
€ 21,952 · 35.0%
Microsoft 365 F3
€ 15,680 · 25.0%
Office 365 E1
€ 9,408 · 15.0%
Microsoft Defender for Office 365 (Plan 1)
€ 7,526 · 12.0%
Project Plan 3
€ 5,018 · 8.0%
Other online SKUs / add-ons
€ 3,136 · 5.0%
Consolidated metrics from comparable customer programmes (anonymised under GDPR, rounded). This is how finance and IT teams usually read run-rate before a live tenant connect. Your authoritative view is built in the demo with your tenant.
| Total before (monthly) | 98000 |
|---|---|
| Total after (monthly) | 62720 |
| Savings / year | 423360 |