CHAOS automatically detects, decides, and optimizes Microsoft licenses.
CHAOS connects Microsoft 365 and Entra ID: connect → discover → analyze → optimize → prove. Traceable rule engine, decision graph, and audit trail—no manual data upkeep.
Fully automated · Auditable · Least privilege · Evidence packs
For 10 to 100,000 + users – from small businesses to corporations.
Typical savings of 10–50% of Microsoft Online licensing costs—plus meaningful IT workload reduction through automation of repetitive license assignments (up to 80 hours per month in practice).
Why
Cost-optimal assignment
Before
E3
After
Mix
Real-world example
Anonymized customer example
An anonymized project with 3,500 employees shows how CHAOS optimizes the license mix in waves while consistently preserving compliance and transparency.
Cost comparison
Cost before (monthly)
€ 90,410
Cost after optimization (monthly)
€ 59,363
Savings
€ 31,047 per month
€ 372,564 per year
License mix changes
Microsoft 365 E3
-920
Project Plan 3
-114
Visio Plan 2
-97
Before optimization
- Microsoft 365 E3: 2,300
- Project Plan 3: 213
- Visio Plan 2: 148
- Other SKUs: 839
After optimization
- Microsoft 365 E3: 1,380
- Microsoft 365 F3: 280
- Office 365 E1: 350
- Project/Visio: 150
- Other SKUs: 340
Framework
C · H · A · O · S
CHAOS – Automated. Compliant. Always optimized.
Collect
automatic
CHAOS continuously accesses Microsoft data that already exists in your environment: users, licenses, usage, devices, and policies — without manual upkeep.
Handle
consistent
Data is normalised and interpreted automatically — comparable across tenants, with SKU mapping and role logic.
Analyze
rule- & evidence-based
Always-on analysis against predefined, versioned rules — including a defensible answer to: Why is this compliant?
Optimize
autonomous
Automated licensing decisions: direct assign or revoke, or approval-gated recommendations — each with rationale and savings impact.
Safeguard
continuously assured
Continuous oversight, re-optimisation when things change, and gap-free audit and decision documentation.
Problem → Solution → Result
Many organizations buy too many high-end SKUs or distribute licenses manually. This does not scale – neither for 100 nor for 100,000 accounts.
CHAOS is a decision-making system: it derives the need from signals (usage, groups, roles, hybrid), decides in accordance with the license and documents the why.
The result: a suitable license mix, less overlicensing, reliable evidence for finance and audit – with multi-client capability for partners and corporations.
How it works
This page explains the flow and typical scale. Once CHAOS is connected to your Microsoft 365 and Entra tenant, metrics and scenarios reflect your live environment.
Input & connection
Via Microsoft Graph and Entra ID, CHAOS continuously pulls ground truth: accounts, group memberships, assigned SKUs, relevant policies, and usage/sign-in signals. Each call is least-privilege; source, scope, and timestamp are stored in a versioned model—no spreadsheet hand-off and no manual CSV upkeep.
Automatic assignment
Assignments and withdrawals are rule-based. Releases can be switched upstream for sensitive groups. Entra ID and Microsoft 365 remain the systems of truth.
Lowest compliant cost
CHAOS compares meaningful SKU combinations and add-ons to bundles. The goal is always: minimum price with complied service requirements and Microsoft specifications.
Auditable why-layer
Each decision contains a comprehensible justification: data source, rule, alternatives and excluded options. This reduces audit risk and accelerates approvals.
Who is CHAOS for?
Mid-market to enterprise, internal IT and licensing teams, finance, compliance, and MSP/CSP partners operating multi-tenant.
What gets automated?
Inventory, demand signals, scenarios, recommendations, reports, and evidence packs—Connect → Discover → Analyze → Optimize → Prove runs automatically; approvals stay with you.
What do you get?
Traceable KPIs, management-ready exports, and a shared data basis for every stakeholder—without parallel spreadsheet “truths.”
Outputs & evidence
Typical artifacts CHAOS produces automatically or semi-automatically:
- Reports for finance and IT leadership (run-rate, savings, risks)
- Audit trail (who/what/when/why) incl. rule version
- Evidence packs for internal audit and Microsoft-relevant reviews
- Recommendations with a why-layer and excluded alternatives
- Automation evidence for approvals and rollouts
Automated workflow
How standard operations differ from optional manual steps — transparent for IT, finance, and compliance.
Runs automatically (default)
- Connect & inventory via Microsoft Graph / Entra (least privilege, documented scopes)
- Discover & analyze: usage, groups, and role signals feed the decision models
- Optimize: lowest-cost compliant variants incl. documented alternatives
- Prove: reports, audit trail, and evidence packs for substantiation
- Continuous refresh without spreadsheets as the “system of record”
Optional manual / governance
- Approvals for critical groups or change windows
- Policy overrides and documented exceptions
- Exports to ITSM/GRC per enterprise policy
Trust & compliance
Status, security, changelog, and SLA live in the Trust Center — a single reference for your reviews.
Open Trust CenterCHAOS — one data basis for licensing, cost, and audit.
From the field
Scenario
A mid-market manufacturer with ~2,800 Microsoft 365 seats still runs a broad E3 standard, including Project/Visio for teams that barely use them. Add-ons grew over time; finance and IT maintain parallel spreadsheet models.
Why (evidence layer)
CHAOS documents every shift with data source, rule version, and excluded alternatives (the why-layer). That makes run-rate reductions explainable to the CFO and auditors—without manual screenshots.
Before/after in EUR per month (run-rate). Annual savings = difference × 12. Figures reflect typical mid-market profiles consolidated from completed optimisation programmes (anonymised, rounded); your organisation will differ by inventory and governance.
Total before (monthly)
€ 182,000
Total after (monthly)
€ 138,320
Savings / year
€ 524,160
Savings
24%
Run-rate cost: before vs. after
License mix by SKU (after)
Split by Microsoft 365 / online SKUs (after — readable)
Microsoft 365 E3
€ 52,562 · 38.0%
Microsoft 365 F3
€ 30,430 · 22.0%
Microsoft 365 E5
€ 16,598 · 12.0%
Project Plan 3
€ 13,832 · 10.0%
Visio Plan 2
€ 11,066 · 8.0%
Microsoft Defender for Office 365 (Plan 1)
€ 13,832 · 10.0%
Consolidated metrics from comparable customer programmes (anonymised under GDPR, rounded). This is how finance and IT teams usually read run-rate before a live tenant connect. Your authoritative view is built in the demo with your tenant.
| Total before (monthly) | 182000 |
|---|---|
| Total after (monthly) | 138320 |
| Savings / year | 524160 |
FAQ
What does “fully automatic” mean for CHAOS?
CHAOS runs Connect → Discover → Analyze → Optimize → Prove: connect data, analyze, recommend, optionally execute changes, and produce auditable evidence—without parallel spreadsheet “truths.”
Which data sources are used?
Typically Microsoft Graph and Entra ID with least-privilege scopes. Read/write details are on the Integrations page and in the Trust Center.
Can approvals and exceptions be modeled?
Yes. Critical groups, leave windows, and policy overrides can be captured as documented, versioned rules—automation remains controllable.
How are savings presented?
Through run-rate logic (EUR/month → annual savings) and documented levers—the same framing as in customer programmes. Pages show a reference profile; authoritative numbers are produced in the demo with your tenant.
Where are security and compliance details?
In the Trust Center (status, security, changelog, SLA). For audit depth we provide evidence packs and exports.
Savings Calculator
Get an orienting bandwidth for savings potential, with transparent logic.
Ready for resilient licensing decisions?
Request demo access: demo tenant with sample data for end customers and resellers—credentials are usually sent within one business day.