Copilot & AI add-ons

AI features sharpen data, licence and cost questions—CHAOS adds transparency before you flip the switch.

Problem

Copilot-style add-ons bind to existing bundles and entitlements. Data residency, minimum SKUs and role requirements quickly create surprise cost. Security wants DLP/labels, finance wants a plan number, IT wants a controlled pilot. Without a shared data basis the pilot is blocked politically or rolled out too broadly.

Approach with CHAOS

CHAOS analyses relevant contexts (roles, data classification where inferable from signals, existing SKUs) and simulates cost paths for defined pilot cohorts. Rules document who may enter a pilot and which alternatives were rejected. Evidence supports privacy impact assessment work.

Outcome from CHAOS

Controlled pilot with clear KPIs, traceable cost path, and less friction between security and finance. Post-pilot scale reuses the same rule basis.

Insight

AI rollouts are licence and data projects together. Governance both dimensions in one thread to avoid expensive rollbacks.