NCE renewal
Before renewal, CFO and IT must see the same picture—quantified and auditable.
Problem
NCE introduces terms, price ladders and commitment logic. Teams that model separately overestimate savings or underestimate downgrade risk. Add-ons (telephony, archive, Defender) bind to base SKUs—isolated SKU swaps often shift hidden cost. Partners and procurement need defensible scenarios days before the renewal call; without data you only have negotiation theatre.
Approach with CHAOS
CHAOS pulls baseline from Graph/Entra, highlights critical roles and simulates multiple renewal scenarios with explicit assumptions (leave, unused, bundle paths). Each recommendation carries rule version and data basis; rejected paths are documented. Management summaries and KPI exports support CSP partners and internal procurement alike.
Outcome from CHAOS
One scenarios table with annual impact, a transparent add-on dependency view and a communicable management summary. IT/finance friction drops because numbers come from the same model. Optional: tie-in to ROI calculator and year-on-year history.
Insight
Renewal is a recurring product, not a one-off. Clean thresholds, rules and approvals amortise every year—and avoid panic downgrades at the deadline.