Education & STEM licensing
Education has special SKU ecosystems—CHAOS structures the mix.
Problem
Faculty, admin and students need different entitlements; STEM labs need specific software. Blanket A3/A5 assignments—or missing rights for exam software—create cost and friction. Device sharing and class sets break standard SKUs.
Approach with CHAOS
CHAOS models personas and device contexts, compares education SKU paths and documents exceptions (exams, labs). Rules tie to group models. Exports for education and finance leadership.
Outcome from CHAOS
More balanced licence mix, less admin over-licensing, clearer rights for teaching. Public-sector audits become easier to evidence.
Insight
Education needs shared didactic and technical language—playbooks as memos between IT and pedagogy reduce friction.