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CHAOS — structured requests, less ping-pong.
From the field
Scenario
Inquiries arrive via multiple channels (email, form, partner). Routing and qualification cost time when requests are vague.
Why (evidence layer)
Even small teams benefit from clear documentation: who responds, under which SLA, with what evidence. Why: less ping-pong because requirements arrive structured.
Before/after in EUR per month (run-rate). Annual savings = difference × 12. Figures reflect typical mid-market profiles consolidated from completed optimisation programmes (anonymised, rounded); your organisation will differ by inventory and governance.
Total before (monthly)
€ 17,800
Total after (monthly)
€ 12,816
Savings / year
€ 59,808
Savings
28%
Run-rate cost: before vs. after
License mix by SKU (after)
Split by Microsoft 365 / online SKUs (after — readable)
Microsoft 365 E3
€ 4,486 · 35.0%
Microsoft 365 F3
€ 3,204 · 25.0%
Office 365 E1
€ 1,922 · 15.0%
Microsoft Defender for Office 365 (Plan 1)
€ 1,538 · 12.0%
Project Plan 3
€ 1,025 · 8.0%
Other online SKUs / add-ons
€ 641 · 5.0%
Consolidated metrics from comparable customer programmes (anonymised under GDPR, rounded). This is how finance and IT teams usually read run-rate before a live tenant connect. Your authoritative view is built in the demo with your tenant.
| Total before (monthly) | 17800 |
|---|---|
| Total after (monthly) | 12816 |
| Savings / year | 59808 |