For IT service providers and MSPs

As an MSP you repeat license reviews across dozens or hundreds of customers. CHAOS turns that into a standard decision and documentation process: the same logic, tenant-specific data, explainable reports – instead of reinventing Excel every time.

Operational efficiency

Technicians and consultants spend less time on manual inventories because signals and rules are reusable per tenant. Onboarding new customers becomes a project with clear phases: connect, baseline, rule set, pilot, rollout.

Customer trust

IT leads and CFOs expect defensible answers around NCE and price increases. The Why-layer and exports show recommendations are not gut feelings – that strengthens the partnership and reduces disputes before renewals.

CHAOS — repeatable tenant quality without copy/paste from sheets.

From the field

Scenario

An MSP serves dozens of customer tenants with different maturity. Assessments and renewals cost partner time if each story is rebuilt from scratch.

Why (evidence layer)

Standardized evidence and KPIs per tenant reduce CFO pushback at the end customer. Why scales: same logic, tenant-specific facts—instead of copy/paste from stale sheets.

Before/after in EUR per month (run-rate). Annual savings = difference × 12. Figures reflect typical mid-market profiles consolidated from completed optimisation programmes (anonymised, rounded); your organisation will differ by inventory and governance.

Reference profile

Total before (monthly)

€ 112,000

Total after (monthly)

€ 73,920

Savings / year

€ 456,960

Savings

34%

Δ / month:€ 38,080·Δ / year:€ 456,960

Run-rate cost: before vs. after

License mix by SKU (after)

Split by Microsoft 365 / online SKUs (after — readable)

  • Microsoft 365 E3

    € 25,872 · 35.0%

  • Microsoft 365 F3

    € 18,480 · 25.0%

  • Office 365 E1

    € 11,088 · 15.0%

  • Microsoft Defender for Office 365 (Plan 1)

    € 8,870 · 12.0%

  • Project Plan 3

    € 5,914 · 8.0%

  • Other online SKUs / add-ons

    € 3,696 · 5.0%

Consolidated metrics from comparable customer programmes (anonymised under GDPR, rounded). This is how finance and IT teams usually read run-rate before a live tenant connect. Your authoritative view is built in the demo with your tenant.

Screen reader summary: before, after, savings.
Total before (monthly)112000
Total after (monthly)73920
Savings / year456960
Solution: IT service providers | CHAOS