Glossaire / wiki licences
Brèves définitions des termes courants Microsoft 365. CHAOS met en œuvre ces concepts dans les règles et les rapports — de façon entièrement automatique à partir des données de votre tenant.
Abréviations
| Abrév. | Signification |
|---|---|
| M365 | Microsoft 365 |
| EXO | Exchange Online |
| Entra | Microsoft Entra ID |
| CSP | Cloud Solution Provider |
| NCE | New Commerce Experience |
| EA | Enterprise Agreement |
| ELP | Effective License Position |
| SKU | Stock keeping unit (Microsoft product code) |
| True-up | Annual reconciliation (EA context) |
| GDAP | Granular delegated admin privileges |
| GDPR | General Data Protection Regulation |
| DPIA | Data protection impact assessment |
| DPA | Data processing agreement |
| SLA | Service level agreement |
| RTO/RPO | Recovery time/point objectives |
| MDM | Mobile device management |
| MAM | Mobile application management |
| CA | Conditional Access |
| PIM | Privileged Identity Management |
| PAM | Privileged access management |
| MDE | Microsoft Defender for Endpoint |
| MDO | Microsoft Defender for Office 365 |
| MIP | Microsoft Information Protection |
| DLP | Data loss prevention |
| RBAC | Role-based access control |
| JIT | Just-in-time access |
| SSO | Single sign-on |
| SCIM | Cross-domain identity management |
| ITAM | IT asset management |
| SAM | Software asset management |
| FinOps | Cloud financial operations |
| TCO | Total cost of ownership |
| ROI | Return on investment |
| ISMS | Information security management system |
| SOC 2 | Service organization control 2 |
| CIS | Center for Internet Security |
Microsoft 365 E3
Enterprise workloads without the full Defender/Purview premium bundle; common baseline for Office, Exchange, Teams, SharePoint.
Microsoft 365 E5
Full bundle with advanced security/compliance; CHAOS checks whether add-on paths are cheaper.
Microsoft 365 E1
Web-only Office; suited to web-only personas—CHAOS flags costly upgrades without usage.
Microsoft 365 F3
Frontline SKU with reduced features; move to E SKUs only with proven need.
Exchange Online Plan 1
Mailbox plan without full M365; CHAOS separates mail-only personas from wrong bundles.
Exchange Online Plan 2
Advanced mailbox features; align with archive and compliance needs.
Teams Phone
Calling plan, Operator Connect, direct routing—license mixes and hidden bundle effects.
Entra ID P1
Baseline conditional access; often included with E3—avoid duplicate standalone buys.
Entra ID P2
Identity Protection, PIM; CHAOS checks whether features are actually used.
Defender for Office 365
Protection for mail/Teams/SharePoint; often in E5 else Plan1/2.
Microsoft Defender for Endpoint
Endpoint security; mapping to MDE add-ons and suite bundles.
Purview Information Protection
Classification and sensitivity labels; compare to E5 compliance bundle.
Purview Audit (Premium)
Advanced audit logs; license path vs. real forensic needs.
Power BI Pro
Per-user license vs. Premium capacity for large orgs.
Power BI Premium
Dedicated capacity; different cost model than Pro—CHAOS helps at the boundary.
Power Automate
Per user / per flow; risk of silent flow licensing on the Power Platform.
Power Apps
Per app / per user; governance against premium connector sprawl.
Project Plan 1
Light web project vs. Plan 3/5 for PMO scenarios.
Project Plan 3
Full Project Online client; often bundled with Visio.
Visio Plan 1
Web diagrams; upgrade only with real usage.
Visio Plan 2
Desktop + web; CHAOS checks overlap with other bundles.
Windows 365 Cloud PC
User-based cloud PCs; alternative cost to classic OS/M365 mixes.
Windows 365 Business vs Enterprise
Different admin and billing models; CHAOS flags mixed estates.
Microsoft 365 Copilot
Requires base SKU + add-on; CHAOS checks prerequisites and duplicates.
Copilot Studio
Extensions for custom GPTs/agents; separate cost block from M365 Copilot.
Microsoft Viva
Suite of modules; evaluate bundle vs. point buys.
Intune Suite Add-on
Advanced endpoint management vs. subsets already in E5.
Entra Join / Hybrid
Identity model affects license/device paths; CHAOS documents dependencies.
Resource mailboxes
Meeting rooms; often free but validate coupled Teams rooms.
B2B guest users
Guests in Entra; often no full M365—CHAOS finds wrong assignments.
Multi-Geo
Mailbox regions for compliance; add-on logic on top of standard M365.
CSP direct vs indirect
Partner chains and billing; CHAOS supports repeatable tenant assessments.
NCE terms
Monthly/annual/3-year commitments; impacts on true-up and cancellation windows.
EA vs CSP
Enterprise Agreement vs CSP; different price and flexibility logic.
True-up
Annual reconciliation to Microsoft; CHAOS supplies consistent SKU/user positions.
Effective License Position (ELP)
As-is license position; CHAOS automates sourcing and rationale.
Billable user
Billing-relevant definition per product; CHAOS separates billable vs. free.
Active user (sign-in)
Activity signal from Entra; indicator for changes, not sole truth.
License stacking
Multiple add-ons overlap; CHAOS finds redundant combinations.
Service plans
Fine-grained features in SKUs; CHAOS uses them for add-on/bundle compares.
SKU vs service plan
SKU is product package, service plan is a feature—mapping is core to optimization.
Add-on redundancy
Same capability in E5 and a separate add-on; CHAOS flags double buys.
License pools (CSP)
Poolability per product; CHAOS helps partners enforce pool discipline.
Reserved licensing
Pre-purchased capacity vs. actual assignments.
Azure Hybrid Benefit
OS license benefits in Azure; indirect cost effect, not an M365 SKU.
SaaS subscription lifecycle
Trial, active, blocked, deleted; CHAOS tracks status for clean assignment.
Chargeback / showback
Allocate costs to departments; CHAOS provides exportable bases.
FinOps with M365
Cloud financial discipline meets license cycles; CHAOS links KPIs to SKU decisions.
Audit trail
Timestamped actions with rule versions; required for audit-ready estates.
Evidence pack
Bundled evidence for finance/Microsoft; standard structure in CHAOS exports.
Decision graph
Visualizes paths from signals to SKU recommendations.
Rule engine
Versioned business rules instead of spreadsheet logic; testable pre-prod.
Least privilege (Graph)
Minimal API permissions for CHAOS operations; documented in Trust Center.
Data residency
Regions for data at rest; align to regulatory needs.
Subprocessors
Vendors in the processing chain; transparency for privacy reviews.
Data processing agreement
Contractual processor terms complementing technical controls.
ISO 27001 alignment
CHAOS supports ISMS evidence via logging and access design—certification is operational.
SOC 2 notes
Trust services criteria: availability, confidentiality; CHAOS provides technical traces.
NIST CSF mapping
Identify/Protect/Detect—CHAOS capabilities map to common CSF functions.
CIS benchmarks
Hard configuration standards; CHAOS adds license and cost perspective.
Zero Trust
No implicit trust; CHAOS supports via least privilege and explainable automation.
IAM program
Identity lifecycle; CHAOS couples IAM events to license decisions.
ITAM vs CHAOS
ITAM manages broad assets; CHAOS deep-dives Microsoft online licenses with rules and automation.
SAM tool integration
Feed CHAOS CSV/API exports into existing SAM processes.
IT service catalog
Standard offers; CHAOS maps SKU choices to catalog services.
SKU-based chargeback
SKU costs to departments; CHAOS defines export fields.
CHAOS — terms with the same logic as rules and reports.
Du terrain
Scénario
Terms like NCE, true-up, or least privilege are interpreted differently. Enablement needs crisp definitions with cross-links to product logic.
Pourquoi (couche de preuves)
A glossary works when it uses the same why principles as the product: clear boundaries, no duplicate definitions. The figures below connect terms to the finance view from typical customer patterns.
Avant/après en EUR par mois (taux d'exécution). Économies annuelles = différence × 12. Les chiffres reflètent les profils typiques du marché intermédiaire consolidés à partir des programmes d'optimisation terminés (anonymisés, arrondis) ; votre organisation différera par son inventaire et sa gouvernance.
Total avant (mensuel)
€ 18,200
Total après (mensuel)
€ 14,560
Économies / an
€ 43,680
Économies
20%
Coût d'exécution : avant et après
Mélange de licences par SKU (après)
Divisé par Microsoft 365 / en ligne SKUs (après - lisible)
Microsoft 365 E3
€ 5,533 · 38.0%
Microsoft 365 F3
€ 3,203 · 22.0%
Microsoft 365 E5
€ 1,747 · 12.0%
Microsoft Project Plan 3
€ 1,456 · 10.0%
Microsoft Visio Plan 2
€ 1,165 · 8.0%
Microsoft Defender pour Office 365 (Plan 1)
€ 1,456 · 10.0%
Mesures consolidées de programmes clients comparables (anonymisées sous GDPR, arrondies). C'est ainsi que les équipes financières et IT lisent généralement le taux d'exécution avant qu'un locataire en direct ne se connecte. Votre point de vue faisant autorité est construit dans la démo avec votre locataire.
| Total avant (mensuel) | 18200 |
|---|---|
| Total après (mensuel) | 14560 |
| Économies / an | 43680 |